Microsoft Dynamics CRM
Microsoft is bringing customer relationship management (CRM) software into a new area with Microsoft Dynamics CRM.
Microsoft Dynamics is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.
MS Dynamics CRM can help you manage and grow your sales pipelines, realise above budget sales, attract and retain profitable clients. It helps you organise easily your marketing campaigns by targeting the right segment and offering you an effective tracking of your activities (e.g. mailing, phoning).
The customer service functionality in Dynamics CRM allows you to resolve your customer issues by creating cases to efficiently manage and follow-up each request, as well ensure consistent client service.
New Edge Solutions was the first Microsoft Business Partner to be certified to implement Microsoft Dynamics CRM in Mauritius and the Region.
Business Intelligence
Using software you already have, Microsoft Business Intelligence solutions can help you take strategic decisions for your business!
Managers need today efficient tools so as to quickly & easily analyse all figures regarding their sales, pipelines and budgets: BI turns the data you already collect into useful information that can drive decision-making.
Microsoft Business Intelligence:
- allows you identify cost cutting and well as new revenue opportunities
- increases visibility and agility which are critical during volatile business times
- help you easily extract value from existing systems with a relatively small incremental investment
New Edge Solutions have many years experience in developing custom made Business Intelligence solutions.
Microsoft SharePoint
Microsoft Office SharePoint is a robust Document Management System with an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management.
SharePoint facilitates shared business processes and information-sharing across boundaries for better business insight.
It helps your business to store and organise all your documents and content in one central location, and users have a consistent mechanism to navigate and find relevant information. Default repository settings can be modified to add workflow, define retention policies, and add new templates and content types.
SharePoint is also a platform that allows your business to implement the document management requirements of the ISO 9001 standard.